Masar Al Ezz Hotel

99^%

Guest satisfaction
with cleanliness and comfort.

4.9

Average rating from our valued guests

98^%

Guests who return or
recommend us to family and friends.

Masar Al Ezz Hotel 2

Stay closer to the heart of Makkah.

At Masar Al Ezz Hotel 2, we combine modern comfort with genuine Arabian hospitality. Our hotels offer elegant rooms, essential amenities, and warm service — ensuring peace, convenience, and a memorable experience for every guest.

480 Beds

117 Rooms

Trusted Hospitality

We’re known for reliable service, warm hospitality, and a commitment to guest satisfaction across all our hotels.

Professional Management

Every property is managed by experienced teams who ensure smooth operations and consistent service quality.

Award-Winning Excellence

Our dedication to comfort, cleanliness, and service has earned the trust and appreciation of thousands of guests.

24/7 Guest Support

Whether it’s day or night, our staff are always available to assist and make your stay as comfortable as possible

Masar Al Ezz Hotel 2

Superior room

Comfortable king bed, seating area, and natural light. Ideal for short city stays.

40" TV

Wireless internet

Private bathroom

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Masar Al Ezz Hotel 2

Deluxe room

Spacious layout with seating, work desk, and extra storage.

Smart TV

High-speed Wi-Fi

Tea/coffee set

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Masar Al Ezz Hotel 2

Signature room

Refined finish with lounge corner and larger wardrobe.

Mini-fridge

In-room safe

Walk-in shower

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Masar Al Ezz Hotel 2

Luxury suite room

Separate lounge, larger bath, and premium bedding.

Two smart TVs

Sofa bed

Bath amenities set

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House rules & policies

Stay guidelines KSA

Payments & currency

SAR accepted; most cards welcome. Keep same card for verification.

Conduct & local laws

Alcohol is illegal; dress modestly and respect local customs.

Photography

Avoid government/military sites and sensitive locations.

Guest identification

Passport (tourists) or Iqama (residents) required at check-in.

Housekeeping & quiet hours

Daily service; linens on request; quiet hours 10pm–7am.

Pilgrimage (Umrah/Hajj)

Keep official booking confirmation handy during peak seasons.

Prohibited items

No alcohol, weapons, gambling materials, or pork products.

Rooming & who can book

Foreign visitors may share rooms; women can stay solo. Saudis may be asked for family ID.

Have a stay question?

Quick answers about rooms, check-in, payments, and policies for your stay in Saudi Arabia.

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What are the check-in and check-out times?

Check-in from 2:00 PM and check-out by 12:00 PM. Early check-in/late check-out is subject to availability and may incur a fee.

What ID is required at check-in?

Guests must present a valid passport (for international guests) or Saudi/GCC national ID/Iqama. The primary guest name must match the reservation.

Do you offer family rooms or extra beds?

Yes, select categories support families. Extra beds/cribs are limited and chargeable—please request in advance to confirm availability.

What payment methods and taxes apply?

We accept major cards and cash in SAR. Saudi VAT (15%) and applicable municipal/tourism fees may apply to your bill.

Can I modify or cancel my booking?

Changes and cancellations follow the rate plan you selected. Flexible and non-refundable options differ—please check your confirmation email.

Is Wi-Fi available? Any data limits?

Complimentary Wi-Fi is available for all guests in rooms and public areas. Fair-use limits may apply during peak usage.

Do you provide parking or transport assistance?

Limited parking may be available. We can suggest local transport options; please contact us ahead of arrival for details.

What is your smoking policy?

Smoking is only allowed in designated areas/rooms (if available). Cleaning fees apply for violations in non-smoking rooms.

Are there special periods like Ramadan/Hajj?

Policies, rates, and services may differ during Ramadan, Hajj, and peak seasons. Please review your rate plan for specific terms.

How can I contact the hotel directly?

Use the form on our Contact page or call the number shown on your booking confirmation.