Masar Al Ezz Hotel

Terms and Conditions

1. Introduction

These Terms and Conditions govern the use of our website and the services provided by Masar Al Ezz Group. By accessing or using this website, you agree to comply with these Terms.

2. Company Information

Masar Al Ezz Group operates hotel and hospitality services across the Kingdom of Saudi Arabia.

Head Office: Muhammad Salih Qazzaz, Al Khalidiyyah, Makkah 24232, Saudi Arabia.

Email: info.ksa@masaralezzgroup.com

3. Services

Our website allows users to browse and book accommodations in hotels operated by Masar Al Ezz Group within Saudi Arabia. All bookings are subject to room availability and confirmation.

4. Bookings and Payments

All prices are displayed in Saudi Riyals (SAR) unless otherwise stated.
Full or partial payment may be required to confirm reservations.
Cancellation or modification policies depend on the specific hotel and booking type.
We reserve the right to cancel any booking in case of non-payment or suspected misuse.

5. User Responsibilities

You agree to:

Provide accurate and current information when making a booking.
Use the website only for lawful purposes.
Refrain from any activity that may disrupt or damage our systems.

6. Intellectual Property

All website content, including text, images, trademarks, and design, is the property of Masar Al Ezz Group. You may not copy, modify, or distribute any content without prior written consent.

7. Limitation of Liability

To the maximum extent permitted by law:

Masar Al Ezz Group is not liable for indirect or consequential damages.
We are not responsible for delays, cancellations, or service interruptions caused by circumstances beyond our control.

8. Privacy and Data Protection

Your personal information is handled in accordance with our Privacy Policy and Cookies Policy available on our website.

9. Changes to Terms

We may revise these Terms and Conditions at any time. Any updated version will be posted on this website with an updated effective date.

10. Governing Law

These Terms are governed by the laws of the Kingdom of Saudi Arabia.

Any dispute shall be subject to the exclusive jurisdiction of the courts of Makkah, Saudi Arabia.

11. Contact Us

For inquiries or assistance, please contact:

Masar Al Ezz Group – Head Office

Muhammad Salih Qazzaz, Al Khalidiyyah,

Makkah 24232, Saudi Arabia

Email: info.ksa@masaralezzgroup.com